European bitcoin and crypto exchange HitBTC announced today that it will now start to charge a deposit fee for bitcoin transfers. The deposit fees will be deducted from the amount of the incoming BTC transaction and will constitute 0.0003 BTC.
The Bitcoin network has been experiencing challenging times in the last weeks. Due to heavily increased demand and a large number of transactions through BTC network, a significant amount of transactions get stuck in waiting in the mempool, with longer processing time and unprecedented fees.
Due to this, HitBTC will now charge this fixed fee for all bitcoin deposits. The measure will strengthen all bitcoin transactions on HitBTC and provide stability in the functioning of the major cryptocurrency. It will help facilitate the processing of incoming transactions and maintain the liquidity and security of Bitcoin on HitBTC at a level the team deems sufficient for smooth exchange operating.
HITBTC have held about 10k of my monero for a couple of days, not going through with the withdrawals. Other users have also seen their withdrawal funds not processed for weeks.
You can read all complaints at https://forum.hitbtc.com/
Support is not responsive and even there are replies, the replies are standard answer by saying they have known the issue and engineers are working hard to resolve. Many have been waiting for almost 1 month without any resolution for their deposits or withdrawals.
Kindly bring attention to the situation and help spread awareness. Thank you.
hitBTC holding my 11.7456 LTC for 3 days already with invalid tx hash.